Privacy Policy

Last updated: 20/07/2022

1. Introduction

Mentorpod Education, with registration number: 696445; registered at 8 Abbey Gardens, Sráid Na Mainistreach, Co. Kilkenny in the Republic of Ireland (hereafter "Ireland") takes your privacy seriously and considers it important for your personal data (hereafter “your data”) to be treated with the necessary care and confidentiality at all times. This Privacy Statement explains how our organisation uses the personal data we collect from you when you and why. If you have any questions after reading this Privacy Statement, feel free to contact us at [e-mail] avoid any misunderstandings, we would like to clarify that this Privacy Statement is applicable on processing of personal data from:

• Clients: the individuals or business entity that enlists our services

• Respondents: the person who answers Mentorpod Education forms

• Websites & App Visitors: persons who visit our websites, apps and/or marketing landing pages

Mentorpod Education is a provider of this service, a processor and controller of the data collected but not the owner of the collected data. The respondent of the data controls the file of said data, and may upon request, delete said file and data.

2. What data do we collect

Information we collect from Clients and Mentees (you hold a Mentorpod Education account and/or you are using our service), Respondents (you have received a Mentorpod Education form) or Website visitors (you are visiting our websites).

• Electronic identification data: including IP address, device & browser data, location data;

• Information about your use of our website: including how you end up on our website, the pages you visited, the way in which you navigate on these web pages, the duration of the visit.

Since we rely on the use of cookies for processing the above mentioned data, please refer to our Cookies Statement for more information.

• Registration information When you register for an account, we collect your first and last name, username, password and email address.

• Billing information If you pay for a Mentorpod Education service, we will ask for your billing details, name, address and financial information depending on your payment method

• Form data We store your form data (questions and responses) for you and provide better services for you to use with respect to this data

3. How will we use your data

We collect your data with your consent or in order to:

• Deliver our service to you

• To improve your user experience

• To email you with essential product and service updates

• To troubleshoot our products functionality and fix bugs

• To respond to legal requests or prevent fraud

4. Data we share

We only share your information with our service providers who help us operate our business, in which case those third parties are required to comply with the GDPR framework. Most often, these are the educational services with which you're already signed up and a member of.

5. Data retention

If you are a Mentorpod Education client, student or mentee we do not delete the data in your account. You are responsible for the time period for which you store the data. You can request to delete data in your Mentorpod Education account or file at anytime.

If you are a respondent, you may also ask us how long your responses will be stored with Mentorpod Education. We honour all deletions, and all form data which has been requested for deletion by the respondents is permanently deleted from our back-ups within 90 days.

6. Your data protection rights

As our Privacy Policy states, if you’ve submitted your personal data through a Mentorpod Education form, you still have control over this form data. Mentorpod Education only processes this data and sometimes on the educational institution’s behalf. Educational institutions that you're enrolled with can exercise their rights directly with us, but respondents should contact the person or organisation or institution which created the form. If this isn't possible, please contact us: [e-mail]. We'll help in any way we can.

Rights of the Clients, Students & Mentees:

Rights	Info	How to exercise your right
Right of access	Clients, students and mentees have the right to learn if data is being processed by the owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing.	Contact us if you want to exercise your right to access the data we store about you, and we’ll be happy to help.
Right to rectification	Clients, students and mentees have the right to verify the accuracy of their data and ask for it to be updated or corrected.	Account holders can manage your account and billing details from your Account settings. Others can request an update form.
Restrict the processing of their data	Clients, students and mentees have the right, under certain circumstances, to restrict the processing of their data. In this case, the record will not process their data for any purpose other than storing it.	If you exercise this right, we will store your personal information and will not carry out any active processing unless your issue is resolved.
Right to erasure	Clients, students and mentees have the right, under certain circumstances, to obtain the erasure of their data from the record.	If account holders want to cancel your account, you can do that, along with all the forms and responses on it from your "My Account" page. Data can not be recovered, once deleted. If you want us to erase your data, please contact us.
The right to data portability	Account holders have the right to receive their data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another service without any hindrance.	You can export form data from your Mentorpod Education dashboard in CSV or PDF format.
The right to object	Clients, students and mentees have the right to bring a claim before their competent data protection authority.	Please contact us if you want to exercise your right to object to the data we store about you, and we’ll be happy to help you.

7. Marketing and Promotional Content

We would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Mentorpod Education from contacting you for marketing and promotional purposes.

8. Cookies

Cookies are a small text files that are placed on your computer or mobile device by websites you visit. They are widely used in order to make a website work, or work more efficiently, as well as to provide information to the owners of the site. Mentorpod Education uses cookies to improve your experience on our website and with our product. For more information, visit our cookie policy.

9. Data Transfers

Mentorpod Education is based in the EU and all form and user data is stored in Ireland, EU. Your data can be processed in countries outside of the EU by third parties that help us operate Mentorpod Education. Most of these parties are educational institutions and organisations you've already enrolled with and/or are a member of.

10. Changes to our Privacy Policy

We can make changes to this Privacy Policy from time to time. In circumstances where a change will materially change the way in which we collect or use your personal information or data, we will send a notice of this change to all of our account holders and service recipients. We keep our privacy policy under regular review and will place any updates on this web page.

This privacy policy was last updated on 20 July 2022.

11. Contact

Please use the following contact information for privacy inquiries:

Mailing Address:

8 Abbey Gardens

Sráid Na Mainistreach

Co. Kilkenny, Ireland

R95 T045

Email to: [e-mail]